Product Design

A New Hope for SaaS: Embracing AI Agents

How AI Agents will work with you as proactive, personal, capable, and communicative assistants. And what will remain for us…

4 months ago

AI That You Don’t Want to Smash

AI features may make you want to go Office Space on your computer, or they may provide transformational value. Learn…

5 months ago

Why Others Think AI Is a Miracle But You Think It’s Useless

There are some critical issues with today's AI products, and the solution is not to train better models. The problems…

5 months ago

How to Make AI That Improves the Wealth Gap

Transportation workers are being replaced, while translators have more work than ever. How can we design AI to benefit everyone?

5 months ago

Why Chat is the Best (and Worst) Interface to AI

Why do most AI products use chat as their interface? Because conversation allows us to more carefully direct it to…

6 months ago

Why Programming Benefits the Most from AI Assistance

There's a few reasons that programming is best suited to using AI, but mostly it is that AI is simply…

10 months ago