Product Design
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Outstanding AI Agents are Laser-Focused on a Role
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How can we design incredible AI agents that solve real problems for users? Identify the role an agent should play and…
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A New Hope for SaaS: Embracing AI Agents
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How AI Agents will work with you as proactive, personal, capable, and communicative assistants. And what will remain for us to…
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AI That You Don’t Want to Smash
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AI features may make you want to go Office Space on your computer, or they may provide transformational value. Learn how…
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Why Others Think AI Is a Miracle But You Think It’s Useless
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There are some critical issues with today’s AI products, and the solution is not to train better models. The problems are…
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How to Make AI That Improves the Wealth Gap
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Transportation workers are being replaced, while translators have more work than ever. How can we design AI to benefit everyone?
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Why Chat is the Best (and Worst) Interface to AI
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Why do most AI products use chat as their interface? Because conversation allows us to more carefully direct it to what…
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Why Programming Benefits the Most from AI Assistance
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There’s a few reasons that programming is best suited to using AI, but mostly it is that AI is simply better…